I was unsure of what towel rail and fittings I needed, so I asked the company for advice, which was freely and well given. Having decided what to purchase, I ordered on the web site and the delivery was both swift and precise. I found the company therefore both extremely helpful, very professional and their delivery was first rate. Although not installed as yet (still waiting for the plumber to arrive), the product looks good quality. All in all I’m a very satisfied customer.