Paid extra for premium delivery and it was 3 days late. Didnt get my money back
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Hi Richard, Your order was placed after our daily collection cut off time on a Thursday so the earliest we can dispatch was a Friday with next business day service for delivery to you on Monday. Below a small section from our delivery info page which is also displayed during checkout as customer selects delivery services. (**) - For Express Next Day options, all orders must be placed and paid by 13:00 PM weekdays. And below time stamps for your order. 1. Order Placed - 12/08/2021 16:43:38 Thursday 2. Order Processed - 13 Aug 2021 08:22 AM Friday 3. Order Dispatched - 13 Aug 2021 16:08 PM Friday 4. Order Delivered - 16 August 2021 09:13 Monday Thank you. Adige Radiators