Product reviews for Pre-Filled Electric Towel Rail Thermostatic - 500mm x 1150mm Chrome

Existing reviews

Excellent service

From: Torquil Date: 13/04/2021 21:12

Excellent service, arrived promptly and undamaged

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Excellent service

From: Izabela Date: 19/09/2017 07:42

Excellent service, staff very helpful, speedy delivery. Would highly recommend!

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Just brilliant.

From: Phillip Date: 27/07/2016 14:28

A little disappointed only to find at the last stage a large dent in the bottom rail on fitting of the element. It was too late then to do anything about it..Just make sure you turn your rad upside down and check it before you do anything.i must add there was no damage to the packing box. otherwise all just perfect. Phillip GRITTEN M

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Great service

From: susan Date: 11/09/2014 09:31

We found ADIGE after doing an on-line search to identify a supplier of heated towel rails. ADIGE had a number that looked suitable and we were able to get detailed advice on the specifications of one that we were looking at that helped us make up our mind. The cost was competitive, delivery was arranged to suit us, and we were e-mailed to let us know details of both date and expected time. The cherry on the cake was that there was no additional charge levied for delivery to north of Britian, where we live. Thank you, ADIGE.

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Nice radiator, pity about the thermostat

From: Andrea Date: 08/09/2014 19:51

We are very pleased with the heated towel rail and it met our expectations, however the thermostat falls well short of a desirable aesthetic, worse still we had no operating manual to confirm how the thermostat should be programmed. Our initial experience indicates that it does not perform as intuition would indicate. Please can you send us an instruction manual.

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Not good - dont know whats in the boxes!!

From: Roy Date: 25/07/2014 13:32

Our electrician is on holiday so the towel rails are neither unpacked nor installed. And in reply to my letter to you explaining that I am unable to discover (within 72 hours) if the towel rails are in good condition on delivery, no accommodation was made. So it is most unlikely I will purchase any further goods from you.

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A manager responded to this review

Dear Roy, We are sorry to hear that our request to open boxes and check content for damaged or shortages caused inconvenience to you. We encourage our customers to do this as soon as possible so that we can help our customers if there are any issues, damages or similar with their deliveries. Unfortunately no courier company will accept any liability if damages or shortages are not reported in a timely manner. We were simply trying to protect you and us to avoid any disputes and we are sorry to hear that our firm will not be your first choice in future. Kind Regards.