Product reviews for Horizontal Chrome Towel Radiator 1200mm Wide | 600mm High

Perfect product and excellent service - such a refreshing buying experience.
Keep it up.

excellent product and service

Arrived quickly and not damaged - very happy with heated towel rail.

The radiators were delivered promptly. My plumber has not yet installed them but I was very happy with service when purchasing them.

Great firm, responsive communication. I’d use these guys again. Keep up the good work.

Excellent service and product.

Very pleased with wide product range and competitive pricing, excellent and helpful website, efficient service and speedy delivery.

Website had just what I wanted which I had difficulty in finding elsewhere, easy ordering and delivered next day which was brilliant, well done

Easy to order, quick delivery

Good service. 1st time I’ve shopped with this company and the experience was great. Keep up the good work.

5* rating is based on response to order, delivery and appearance of radiator - efficient, quick, well packaged up, looks good, exactly what we had wanted, and from a British company. So pleased to find horizontal towel radiator for our sloping walled bathroom. Cant yet comment on its functionality as still waiting for plumber to plumb it in.

Excellent service,  excellent quality products.

I was looking for a wider than usual tubular towel rail. After a web search I came across the specialist company Towelradiator.co.uk and found an ideal model (chrome 1200 x 450mm).  I ordered one which arrived on the next working day as promised.  Very pleased with the item and the service was second to none. I would be very happy to recommend them to anyone.

Radiator looks nice and delivery was prompt. There was a very small dent when it arrived which is not obvious and I decided to go ahead with fitting.

This is a dreadful company with absolutely no concept of customer service whatsoever. I paid (considerably) extra for a Saturday delivery as I needed to fit the radiator that weekend. First of all I got an email from them saying that the item would be delivered next business day (Mon-Fri). When I queried this I was told it was just a standard email and it would be delivered on the Saturday. The item then did not turn up. I contacted them and explained that they had greatly inconvenienced me and that in addition to a refund for the Saturday delivery, I wanted a discount off the item itself. This they flatly refused, which I pointed out to them was short-sighted, and I told them that in that case I would still take the item as I had been inconvenienced enough, but I would not be using them again. The following Monday, the item was finally on its way to me, I had a confirmed delivery time from the couriers, then this bunch of idiots decided that they didnt like my attitude and decided to call the couriers and cancel the delivery. They completely failed to understand that whilst the failed delivery may have been the fault of the courier company, it was THEIR choice of courier (Interlink Express, who are in my experience also utterly terrible) and they DO therefore bear some responsibility. So now they have wasted even more of my time. Petulant, childish and utterly unprofessional - avoid this lot like the plague.

Easy to order, delivered next working day. Time slot advised. Very efficient service.

Great product at a great price

delivered on time, great radiator.

No issues quick and easy

Good price, lots of choice, fast delivery which went smoothly

The company does not like any adverse criticism

Delivery was quick and efficient.

Great choice of towel radiators, I got exactly the size I wanted. Ordering was simple, and delivery was really fast.

Needed to call company and query was dealt with immediately.  Made purchase online and product was with me that next morning. Excellent service. Thank you.

Great service and prompt delivery

Exactly what I wanted, delivered quickly and very well packed.

Forgot to order the towel rail so did it from the London Eye.  Delivered the very next day!

I was looking for chrome designer radiator/towel warmer but everywhere I looked at was out of my price range (over £1200). I was able to purchase a similar radiator from Adige at a fraction of the price. Easy to order, prompt delivery, and now the radiator is up on the bathroom wall. Its not only functional, but also a statement feature in my new bathroom.