The plumbing company replacing my rads. couldnt find the towel rail I wanted from their supplier and insisted that I order the one I had discovered for myself, from ADIGE. I checked that it was available and placed the order on-line. After ordering I happened to return to their site to find that I should have specified whether it was destined for Central Heating, Electric or Dual-Fuel use. I clearly didnt spot it as an alternative during the order process and the plumbers had not warned me; BUT a call to the TOWEL RADIATORS office was dealt with efficiently and they added two valves (for CH use) to the order and amended the card payment. I was happy to leave the delivery until Easter and it arrived this morning. Thank you ! RW