Product reviews for White Heated Towel Rail - Large 700mm Wide | 1750mm High

just wanted to say Thank you for your fabulous customer service and for getting my new bathroom towel rail radiator out to me so promptly. This means I can get it fitted on Monday ready for a 'warm' Christmas as opposed to the 10 degrees my bathroom normally has been in winter! I only put the order in around 4pm yesterday and it arrived by 10 a.m. this morning. Incredible turn around. I'm a very happy customer!

Towel Rail was easily ordered and delivered very quickly.

Replacement towel rail radiator purchased from same company in 2006 - pinhole leak developed at bottom. Same overall dimensions so relatively easy change. Price increase over 16 years reasonable. Quick delivery, good communication.

This was the only company that had the size of radiator I needed.  Delivery was very quick.  No problems.

Excellent service beginning to end. Very pleased

Ordering was straightforward as it should be. Packaging of the ancillaries was poor or courier handling of a package clearly marked FRAGILE was harsh, putting the £80 electric element at imminent risk. I found the quality of the towel rail plastic screw thread fixings to be rather poor requiring me to manufacture my own. Although there was a recommendation to flush the central heating system after installation and prior to use, doing so wouldve had little effect due to the amount of steel swarf debris inside of the towel rail. Personally I would recommend using a buttonhole (wedding flower) magnet taped to a rod to remove swarf from a steel towel rail prior to installation. The towel rail has been tested using heat from central heating and electric element separately and both work fine.

My first  radiator arrived damaged  by the courier  and although  I hadnt  checked  it for three weeks there was no problem  supplying  me with a new radiator. This arrived last Friday  within a couple  of days of ordering and is now fitted and working  perfectly

Prompt and efficient service.  Just installed last order, easy and no problem

Excellent

Excellent service but courier pathetic!

Easy to find item on website and detailed description. Good communications and fast delivery.

Really easy to deal with and fast delivery I will buy from them again.