Product reviews for White Heated Towel Rail - Ladder 700mm Wide | 1150mm High

Existing reviews

Replacement of Damaged Radiator

From: Mark Date: 16/01/2023 21:30

Unfortunately the radiator was damaged by the carrier and although there was a little delay we did receive a replacement radiator without fuss.

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Good product and quick delivery would…

From: John Date: 25/08/2022 22:11

Good product and quick delivery would recommend

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Towel rail turn up unpack it and found…

From: Lee Date: 23/12/2021 19:15

Towel rail turn up unpack it and found it was dented. Now I’ve got the hassle emailing pictures and then sending it back.

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A manager responded to this review

Hi Lee, Sorry to hear that your radiator arrived damaged. Unfortunately damaged item and packaging pictures are actually required by the courier companies. Without these, we are unable to file a damage claim with them and initiate replacement or return procedure. We can assure you that as soon as pictures and more information is received, your order/replacement/return request will be dealt with promptly. Thank you.

Very helpful with explaining all the…

From: Barbara Date: 05/11/2020 16:06

Very helpful with explaining all the parts that were needed. Promptly dispatched and delivered. Thanks.

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Good quality towel rail delivered all…

From: Alison Date: 16/10/2019 19:33

Good quality towel rail delivered all as promised

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Easy online ordering

From: Andrew Date: 01/12/2018 11:00

Easy ordering online experience. Fast delivery and excellent quality product . Finish and styling better than expected. Supplied instructions and fittings good quality . Although the print of leaflet could be enlarged to aid visually challenged.

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There was a good choice and quick delivery option.

From: Dawn Date: 25/09/2018 18:16

There was a good choice of radiators, and there was also an option on delivery. Tracking of parcel was good too. I would use again. (I used it twice for two different towel radiators).

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Good product, good price, good service

From: Ian Date: 15/07/2015 20:34

This radiator was ordered one day and delivered the next! Very quick and a quality item exactly as wanted. This is my third time of ordering from towelradiator.co because when I had a problem with rust appearing on the first radiator after having it well over 12 months, they arranged collection, examined it then gave me a very fair allowance on a new one. Their customer service is very good and so I am happy to give repeat business to this company.

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