Good news…..The HTR arrived in the correct time and the external packaging has no visible signs of damage. Bad news….The HTR was unfortunately damaged, with two of the horizontal bars significantly bent. The electric element which was in separate packaging was also damaged. The white plastic shroud covering the cables at the base of the element is snapped. Note - if you want an electric only rail, be prepared for the fact that the rail is supplied empty. You will need to purchase the oil and a blanking valve to complete installation.